Three ways to reach us

No. New patients can request an appointment here and we will send the registration form with the confirmation, so it is done before you arrive rather than in the waiting room.

Yes, and the form lets you choose. If they are not available in your preferred window we will offer the next slot with them as well as an earlier one with a colleague, and you decide which you would rather have.

Every price is published on this page. There is no fee to ask a question, no charge for a prescription we have already agreed, and no separate booking fee. If something falls outside the published list we tell you the cost before we do it.

Most major insurers are accepted. Give us the policy number when you book and we will check cover and tell you what, if anything, you will be asked to pay before your appointment rather than after it.

Yes, and it is often the quickest route for a short question or to move an appointment. It is answered by reception during opening hours, not by a bot. Please do not send clinical photographs or test results that way — it is not the right place for them, and we will ask you to bring them in instead.

Yes. There is a referral form for GPs, consultants, dentists and other clinicians, and we contact the patient directly to arrange a time rather than sending it back through you. We write back once they have been seen. Urgent referrals are picked up the same working day.

For reviews, results and anything that does not need examining, yes. Book as you normally would and ask for video in the notes. If it turns out you need to be seen in person, we will say so rather than make do.

Write to us and we will answer within one month, free of charge. You can also ask us to correct something you think is wrong. What we hold and why is set out in full in our privacy notice.

Reply to the confirmation message. Cancelling frees the slot for someone else automatically, which is why we ask rather than rely on no-shows.